At Independent Health, we have had a long-standing commitment of delivering affordable, high-quality coverage and outstanding service to our members. For more than three decades, Independent Health has been the trusted source for answers about Medicare. As a result, more people select Independent Health for their Medicare coverage than any other plan in Western New York.*

The 2015 Medicare Open Enrollment period runs from October 15 through December 7. During this timeframe, you will have the opportunity to enroll in a Medicare Advantage plan or switch your Medicare coverage for a January 1, 2015 effective date. And, once again, we’ll be ready to help you at our Medicare Information Centers.† Since we first opened our convenient Medicare Information Centers seven years ago, our RedShirtsSM have met one-on-one with more than 140,000 people.

Get your RedShirt® Benefit Review

In order to make sure your 2015 Medicare Advantage plan is right for you, Independent Health invites you to visit one of our Medicare Information Centers for your exclusive RedShirt® Benefit Review. A friendly and knowledgeable RedShirt will meet with you to review all your plan options.

There are several Independent Health Medicare Information Centers throughout the region that are now open to the entire community, including our year-round sites in Cheektowaga/Depew, Orchard Park and Williamsville. In addition, new this fall, we have a Medicare Information Center located in Niagara Falls at the Seneca Niagara Resort and Casino.

“Independent Health wants to make sure that Western New Yorkers are once again well-informed when it comes to their Medicare coverage,” said Linda Rehrauer, Director of Government Sales and Service. “Our Medicare Information Centers offer greater access and convenience to anyone seeking information about their Medicare plan options. By visiting one of our sites, you’ll be able to sit down with one our RedShirts in a comfortable setting and get your Medicare-related questions answered.”

Here are the addresses and hours of operation of all our Medicare Information Centers in Erie and Niagara counties:

Independent Health’s
Medicare Information Centers

(Open October 1 - December 7)

Valu Plaza
(Across from Wegmans)
620 Dick Road
Hours: Monday – Friday, 9 a.m. – 5 p.m.

Orchard Park
Tops Plaza
(Near Tim Hortons)
3223 Southwestern Blvd.
Hours: Monday – Friday, 9 a.m. – 5 p.m.

Youngmann Plaza
746 Young Street
Hours: Monday – Friday, 9 a.m. – 5 p.m.

Independent Health Family Branch YMCA
(Behind ECC North)
150 Tech Drive
Hours: Monday – Friday, 9 a.m. – 5 p.m.

Niagara Falls (NEW LOCATION)
Seneca Niagara Resort & Casino –
1st Floor, Deer Room
310 Fourth Street
Hours: Monday – Friday, 9 a.m. – 3 p.m.

Our RedShirts will also be able to provide one-on-one consultations at the following location through December 5:
Dale Association
33 Ontario Street
Lockport, NY 14094
Hours: Wednesdays & Fridays, 9 a.m. – 3 p.m.
(except for Friday, November 28)

A variety of Medicare Advantage plans to choose from

For 2015, Independent Health will continue to offer Medicare Advantage plans that are designed to meet our members’ individual needs, including our $0 monthly premium plans.†† In addition, Independent Health’s Network AdvantageSM HMO Plan will be available for residents of Erie or Niagara counties. Created with the help of physicians, this unique plan is designed to lower your out-of-pocket costs, while emphasizing the importance of taking the time to review and discuss your health care needs with your primary care doctor.

Information about all of Independent Health’s Medicare Advantage plans is available at You can also call (716) 635-4900 or 1-800-958-4405, Monday through Sunday from 8 a.m. to 8 p.m. TTY users: 1-888-357-9167.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Independent Health’s Dual Difference is a HMO-SNP plan with a Medicare contract and a contract with the NY Medicaid program. Enrollment in Independent Health depends on contract renewal.

*Per CMS WNY enrollment data 9/2014.

†A sales representative will be present to assist with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1 (800) 958-4405, Monday through Sunday from 8 a.m. to 8 p.m. TTY users: 1 (800) 432-1110.

††Premium may change as of January 1 of each year. You must continue to pay your Medicare Part B premium.

Y0042_C5185 Accepted 09152014